If you cancel your booking at least 72 hours before the event date, we will refund 100% of the amount paid, including the $100 deposit.
Cancellations made less than 72 hours before the event are non-refundable.
The $100 deposit is refunded after the event, provided the venue is left in order and the house rules have been respected. In case of damages, excessive cleaning or rule violations, the deposit may be partially or fully withheld.
Email us at balicapeluxe@gmail.com or call (239) 788-6986 with your name and booking date. Refunds are processed within 5–10 business days.